Pazmino Gavilanez, W.E., Merchan Jacome, V.A. and Zambrano Moreira, D.E. 2021. Strategic planning process as a management tool in a changing financial and business environment. Universidad Ciencia y Tecnología. 25, 111 (Dec. 2021), 5-13. DOI:https://doi.org/10.47460/uct.v25i111.510.