Abstract
Currently, MSMEs in their constant search for quality services must implement continuous improvements in their processes. One of the sectors that shows constant variations in its methods is the manufacturing sector, which in its eagerness to innovate constantly must include new methodologies to improve its productivity, for this reason, the present investigation aims to evaluate the Six Sigma methodology as an alternative of solution for the manufacturing MSME located in the city of Milagro, Province of Guayas, Ecuador, with the purpose of obtaining the complete satisfaction of the client having a production process with high quality. A descriptive methodology was used, through the application of surveys and subsequent descriptive analysis to the owner managers of MSMEs, finding that more than 60% of them want to apply the methodology in their production processes.
Keywords: Six Sigma, MSME, Manufacturing Sector, Quality.
References
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